UKG has formally announced the End of Life for Optimum Suite, Inc.
What Does This Mean for Your Organization
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You do not need to transition to a UKG software solution. You have options including: On-Premise, Cloud or SaaS​. And we have the tools to migrate your Optimum system easily.
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When UKG acquired Optimum in 2019, they made a commitment to support your Optimum software for the foreseeable future; however, they are formally announcing the End of Life for Optimum software,
effective March 31, 2025.
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​​You have many options available to you other than UKG solutions.
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Below are some key points that your organization needs to be aware of as they will impact you directly over the next 3 months:
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Optimum has an End-of-Life of March 31st
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No future enhancements are planned
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No tax updates and bug fixes are on the roadmap
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No On-Premise HRMS solutions are offered
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Tech Support Ticket System is cumbersome
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Annual support dollars continue to be charged yet enhancements are eliminated
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Cloud pricing model through UKG is the only option available
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Customer Support is diminished
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Tech Support response time has increased