UKG has formally announced the End of Life for Optimum Suite, Inc.
What Does This Mean for Your Organization
You do not need to transition to a UKG software solution. You have options including: On-Premise, Cloud or SaaS. And we have the tools to migrate your Optimum system easily.
When UKG acquired Optimum in 2019, they made a commitment to support your Optimum software for the foreseeable future; however, they are formally announcing the End of Life for Optimum software,
effective March 31, 2025.
You have many options available to you other than UKG solutions.
Below are some key points that your organization needs to be aware of as they will impact you directly over the next 3 months:
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Optimum has an End-of-Life of March 31st
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No future enhancements are planned
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No tax updates and bug fixes are on the roadmap
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No On-Premise HRMS solutions are offered
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Tech Support Ticket System is cumbersome
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Annual support dollars continue to be charged yet enhancements are eliminated
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Cloud pricing model through UKG is the only option available
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Customer Support is diminished
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Tech Support response time has increased